Delta Trading Group Membership Account Changes
The Delta Trading Group accounting system is automated as much as possible for your convenience; therefore, changes to your account should take place before the need arises.
Any activity in a given month requires a monthly fee paid in full.
If you need to make any changes to your account such as if you are going on vacation for over a month, please make that request in writing at least one week before you payment is due.
Please take the following steps to ensure your communication is clear and complete:
- Email your request to DeltaDayTrading@Gmail.com
- Call the accounting department at 888-959-440 Ext. 501 and verbally make sure your request was read and answered,
- Make sure you have an email confirming your request within 2 days of you making your request.
If you do not have a written confirmation from Delta, make sure you call Accounting ASAP. In an emergency, if for some reason you cannot contact accounting, call your representative to make sure your request has been properly identified.
If you are putting your account on hold or transferring your membership, your request should be made a week before your payment is due. This gives time for adequate communication.
Payments are posted from due date to the next month’s due date. For example, if your request is made a week after your payment was made, your account status will be changed on the next day payment is due.